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Shipping and Refunds

Shipping

All of the products in the R3 Design Shop are shippable. Apparel products are created within 7 business days (t-shirts etc.) and within 5 business days for non-apparel (posters etc.) products. Shipping times are added on top of that. Speed and price depends on product type and destination. 97% of orders are shipped within 5 business days. More than a half of orders are shipped within 3 business days or less. Details are illustrated in the tables below.

Shipping Speeds
TO BASIC EXPEDITED
USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Worldwide 10-20 business days without tracking 1-5 business days via FedEx

 

Shipping Cost: Apparel
TO FIRST T-SHIRT EACH ADDITIONAL T-SHIRT FIRST SWEATSHIRT EACH ADDITIONAL SWEATSHIRT
USA $5.50 $0.75 $8.00 $2.00
Canada $8.00 $1.00 $10.00 $2.00
Worldwide $10.00 $1.00 $11.00 $2.00

 

Shipping Cost: Posters
TO 8×10 / 10×10 / 12×12 / 12×16 / 12×18 / 14×14 / 16×16 / 16×20 / 18×18 / 18×24 24×36 44×44
USA $7.95 $9.95 $10.95
Canada $11.95 $14.95 $17.95
Worldwide $14.95 $17.95 $21.95
Shipping Cost: Framed Posters
TO 8×10 / 10×10 / 12×12 / 12×16 / 14×14 / 16×16 / 12×18 / 18×18 / 16×20 / 18×24 + ADD’L 8×10 / 10×10 / 12×12 / 12×16 / 14×14 / 16×16 / 12×18 / 18×18 / 16×20 / 18×24 24×36 + ADD’L 24×36
USA $12.95 $5.00 $19.95 $10.00
Canada $35.95 $20.00 $57.95 $40.00
Worldwide $54.95 $30.00 $79.95 $60.00
Shipping Cost: Mugs
TO FIRST ITEM EACH ADDITIONAL ITEM
USA $6.95 $5.00
Canada $10.95 $7.00
Worldwide $16.95 $8.00
Shipping Cost: Totes
TO FIRST ITEM EACH ADDITIONAL ITEM
USA $5.50 $0.75
Canada $8.00 $1.00
Worldwide $10.00 $1.00
Shipping Cost: All-Over Printing (Sublimation)
TO FIRST ITEM EACH ADDITIONAL ITEM
USA $5.50 $0.75
Canada $8.00 $1.00
Worldwide $10.00 $1.00

 

Shipping Cost: Embroidered Hats
TO FIRST SNAPBACK EACH ADDITIONAL SNAPBACK FIRST BEANIE EACH ADDITIONAL BEANIE
USA $6.50 $1.50 $2.95 $0.50
Canada $8.00 $2.00 $7.00 $1.00
Worldwide $15.00 $2.00 $10.00 $2.00

We will send you tracking information with the automatic shipping notification you receive after an order is fulfilled. Please note that international orders shipped via a flat or standard rate do not include full tracking.

All our shipping products are either 100% recyclable or fully biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.

There is no in-store option.  If you live in the Goshen (IN) area, and want to swing by LightBox to pick up a product from the store, please contact me by email to make arrangements.

Returns

Any returns or problems that occur because of an error on our part will be handled at our expense. Cases where customers would like to exchange or return a product without any defect or due to a wrong size being ordered are handles at customer expense by placing a new order. Original shipping rates are non-refundable and customers are responsible for any return shipping. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.

Returns can be shipped to:
R3 Design
19749 Dearborn St
Chatsworth, CA 91311

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